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Taxation
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How it works
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About
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Covid-19
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Accommodation
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Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptance of a rental request: process and confirmation
- Acceptation of rental request by owners
- E-signature of the rental contract
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant service fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
- CAF and APL applications
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Payment
- Monthly or upfront payment of the rental
- Secured payment on MorningCroissant
- Payment authorization
- Payment of rent and billing
- The owner refuses my rental request after payment
- Failure to pay online for a rental
- Countries accepted for the origin of payments
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
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After a booking
- What to do after a rental request?
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
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Cancellation, notice, extension
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Regulations
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Insurances
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Accommodation
- How to list a property online
- The address of my accommodation is not recognized at the time the listing is being created
- Delay between the creation of an ad and its publication on MorningCroissant
- How to edit my listing
- How to make an accommodation listing more attractive
- How to improve the ranking and visibility of your listing on MorningCroissant
- Minimum and recommended number of photos for an accommodation listing
- How to add a virtual tour or video of my property to my listing
- How to make a video of my accommodation
- Editing the rent
- How to set the right rent level
- What charges should be included in the rent?
- Which method of payment of recoverable expenses should I choose?
- Requesting a security deposit
- Choose the duration of your rental
- Enter a period of unavailability
- Difference between "all the time" "occasionally" available accommodation
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
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Booking
- Respond to a tenant's availability request
- How to send a message to the tenant
- Communication of my contact details to the tenant
- Difference between an availability request and a rental request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- A potential tenant wants to see my apartment before renting it
- How to complete and sign the rental contract
- Prepare for entry: contract, security deposit and inventory of fixtures
- Differences between medium and long term rentals in France
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Payment
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After a booking
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Cancellation, notice, extension
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Become owner
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Regulations
- Types of furnished or unfurnished rentals
- Decent housing
- Rent setting: renewal, capping and revision
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Change of use for furnished rentals
- Guarantor and Guarantee of Unpaid Rents
- Fighting discrimination when renting a property
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Trust & Safety
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Insurances
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Taxation
How to complete and sign the rental contract
A - General framework
The drafting of the rental contract (residential lease), responsibility of the owner, follows precise rules whether it is for furnished or unfurnished rentals.
We simplify things for owners with a 100% online, secure and legal process to complete and sign the rental agreement based on pre-filled templates.
NB: MorningCroissant is not a party to the lease.
As an owner, once the lease application is accepted on our platform, you will receive a pre-filled lease template to complete and sign electronically.
Important
In order to benefit from our Unpaid Rent Guarantee, you must ensure that the lease is duly completed and signed by all parties.
B. Process for signing the lease electronically
This electronic signature process is fast, secure and 100% legal.
1. Once you've accepted the rental application, you will receive an email from Docusign, our partner for electronic signature.
2. From this email, click on the "Review Document" button to review and complete the lease if needed.
3. From the Docusign interface, complete and sign the lease by entering the authentication code received by phone if you have entered a mobile number in your MorningCroissant account or by email.
The contract is then automatically sent to the tenant for signature.
As soon as the tenant signs the contract, you will receive a copy of the lease signed electronically by all parties.
Do not hesitate to remind your tenant, via the MorningCroissant messaging system, before the planned date of entry into the premises if he/she is late in signing the lease.
C. Point of vigilance when completing your lease
The pre-filled model varies according to the type of rental proposed on our platform: civil lease, student lease (9 months), mobility lease (1-10 months) or ALUR lease (1-year tacitly renewable).
Whatever the type of lease, the drafting of the lease is your responsibility.
You must therefore ensure that :
The civil lease is used for a rental in which the accommodation is not the main residence of the tenant (ex: corporate lease).
In this case, the pre-filled template is complete. You must make sure that the information provided by you is correct before signing the contract electronically.
Case 2: leases subject to the law of July 89
These are furnished leases : 1-year tacitly renewable, student (9 months) and mobility (1 to 10 months).
Contrary to a civil law lease, we do not have all the necessary information to complete the entire lease.
Among the elements to complete, we draw your attention to the following points:
Useful links :
D. Annexes to the lease to be provided to the tenant
There are also elements to provide in appendices listed here.
Apart from the traditional technical diagnoses, we would like to draw your attention to the "Autorisation Préalable à la Mise en Location du logement" (APML), a document that is now required in certain communes following a recent measure.
For more simplicity, you can load these annexes in your user account (Listing > Diagnosis and safety).
The tenant will be able to consult and download these documents.
Please note that if the tenant does not wish to receive these documents electronically, he/she can ask for a physical copy.
The drafting of the rental contract (residential lease), responsibility of the owner, follows precise rules whether it is for furnished or unfurnished rentals.
We simplify things for owners with a 100% online, secure and legal process to complete and sign the rental agreement based on pre-filled templates.
NB: MorningCroissant is not a party to the lease.
As an owner, once the lease application is accepted on our platform, you will receive a pre-filled lease template to complete and sign electronically.
Important
In order to benefit from our Unpaid Rent Guarantee, you must ensure that the lease is duly completed and signed by all parties.
B. Process for signing the lease electronically
This electronic signature process is fast, secure and 100% legal.
1. Once you've accepted the rental application, you will receive an email from Docusign, our partner for electronic signature.
2. From this email, click on the "Review Document" button to review and complete the lease if needed.
3. From the Docusign interface, complete and sign the lease by entering the authentication code received by phone if you have entered a mobile number in your MorningCroissant account or by email.
The contract is then automatically sent to the tenant for signature.
As soon as the tenant signs the contract, you will receive a copy of the lease signed electronically by all parties.
Do not hesitate to remind your tenant, via the MorningCroissant messaging system, before the planned date of entry into the premises if he/she is late in signing the lease.
C. Point of vigilance when completing your lease
The pre-filled model varies according to the type of rental proposed on our platform: civil lease, student lease (9 months), mobility lease (1-10 months) or ALUR lease (1-year tacitly renewable).
Whatever the type of lease, the drafting of the lease is your responsibility.
You must therefore ensure that :
- the elements pre-filled on the basis of the information provided by you and those that you fill in directly on the Docusign interface are correct;
- the lease contains all the necessary information and appendices;
- the lease is signed by all parties: tenant, co-tenant and guarantor.
The civil lease is used for a rental in which the accommodation is not the main residence of the tenant (ex: corporate lease).
In this case, the pre-filled template is complete. You must make sure that the information provided by you is correct before signing the contract electronically.
Case 2: leases subject to the law of July 89
These are furnished leases : 1-year tacitly renewable, student (9 months) and mobility (1 to 10 months).
Contrary to a civil law lease, we do not have all the necessary information to complete the entire lease.
Among the elements to complete, we draw your attention to the following points:
- rent excluding charges and the amount of charges: only the rent including all charges is pre-filled;
- the amount of the rent paid by the previous tenant, the reference rent / increased rent and additional rent if it applies to your accommodation (more info on the subject);
- the amount of the security deposit;
- recoverable expenses and payment methods for these expenses.
Useful links :
- Official page of the public service for the drafting of the furnished rental contract
- Simulator to find out if your accommodation is in a tense zone
- Rent setting rules
- Mandatory appendices to be attached to the lease
D. Annexes to the lease to be provided to the tenant
There are also elements to provide in appendices listed here.
Apart from the traditional technical diagnoses, we would like to draw your attention to the "Autorisation Préalable à la Mise en Location du logement" (APML), a document that is now required in certain communes following a recent measure.
For more simplicity, you can load these annexes in your user account (Listing > Diagnosis and safety).
The tenant will be able to consult and download these documents.
Please note that if the tenant does not wish to receive these documents electronically, he/she can ask for a physical copy.
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