Make your property safe for tenants

Emergency procedures

Contact Information
Indicate local emergency numbers and the nearest hospital.
Provide a clear emergency contact number for yourself, as well as backup, for easy guest reference.
Also make clear how you should be contacted if the guest has questions or issues arise.
In France, emergency numbers are 15 (Samu), 17 (Police) and 18 (Firefighters). You can also dial 112, the European number.

First Aids
Make a first aid kit easily available.

Exits
Clearly identify emergency exits and have a plan of your house in a visible place.


Hazard Prevention

Fire Prevention
In France, every place of residence (apartment, house) must be equipped with standardized smoke detectors.
You will find more information on this site of the French Administration as well as on this site of the Ministry of the Interior.
Also make sure your home meets the safety standards of your neighborhood/city.
Provide a functioning fire extinguisher and complete required maintenance.

Decent housing
The accommodation must comply with the minimum standards set by Decree 2002-120 of 30 January 2002 on the characteristics of decent housing.
Ensure that your home is well ventilated and that the temperature controller is clearly identified and in working condition.
Ensure that tenants know how to safely use the heating system and, if applicable, the chimney.

Technical Diagnosis file
You will have to provide the tenants with a technical diagnosis file.
This file includes the following documents:
  • the energy performance diagnosis ;
  • the risk of lead exposure if the accommodation was built before January 1949;
  • where applicable, a state of natural and technological risks if the accommodation is located in a risk area (floods, earthquakes, avalanches, etc.)...);
  • a copy of the statement mentioning the absence or, where applicable, the presence of building materials or products containing asbestos;
  • a statement of the indoor electricity installation if the installation is more than 15 years old;
  • a statement of the indoor gas installation if the installation is more than 15 years old or if the last certificate of conformity is more than 15 years old.
For more information on diagnostics, you can visit the administration website and our dedicated page in the help section.

Gas & electricity installations
Make sure these installations meet the standards and are safe for your tenants.
In the case of a gas boiler, you must ensure that it is maintained annually and provide the tenant with the annual maintenance contract.
Here is the link to the Administration website concerning the property diagnosis on the state of the gas installation.

Privacy
Always be mindful of your tenants' privacy. Fully disclose whether there are security cameras or other surveillance equipment at or around your listing. Make sure you are aware of and comply with applicable federal, state, and local laws.

Access & preventing falls
Go through your home to identify any areas where tenants might trip or fall and either remove the hazard or mark clearly.
Fix any exposed wires.
Ensure stairs & windows are safe and are equipped with proper railings and protection/barrier. For more information on that matter, please click here.
Remove or lock up any objects that may be dangerous to your tenants.

Child-proofing
Ensure your home is safe for children, or else notify guests of potential hazards.

Temperature
Make sure that your house is well ventilated and that the temperature controller is clearly identified and in working condition. Make sure that tenants know how to safely use the heating system.
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