-
Taxation
-
How it works
-
About
-
Covid-19
-
Accommodation
-
Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptance of a rental request: process and confirmation
- Acceptation of rental request by owners
- E-signature of the rental contract
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant service fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
- CAF and APL applications
-
Payment
- Monthly or upfront payment of the rental
- Secured payment on MorningCroissant
- Payment authorization
- Payment of rent and billing
- The owner refuses my rental request after payment
- Failure to pay online for a rental
- Countries accepted for the origin of payments
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
-
After a booking
- What to do after a rental request?
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
-
Cancellation, notice, extension
-
Regulations
-
Insurances
-
Accommodation
- How to list a property online
- The address of my accommodation is not recognized at the time the listing is being created
- Delay between the creation of an ad and its publication on MorningCroissant
- How to edit my listing
- How to make an accommodation listing more attractive
- How to improve the ranking and visibility of your listing on MorningCroissant
- Minimum and recommended number of photos for an accommodation listing
- How to add a virtual tour or video of my property to my listing
- How to make a video of my accommodation
- Editing the rent
- How to set the right rent level
- What charges should be included in the rent?
- Which method of payment of recoverable expenses should I choose?
- Requesting a security deposit
- Choose the duration of your rental
- Enter a period of unavailability
- Difference between "all the time" "occasionally" available accommodation
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
-
Booking
- Respond to a tenant's availability request
- How to send a message to the tenant
- Communication of my contact details to the tenant
- Difference between an availability request and a rental request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- A potential tenant wants to see my apartment before renting it
- How to complete and sign the rental contract
- Prepare for entry: contract, security deposit and inventory of fixtures
- Differences between medium and long term rentals in France
-
Payment
-
After a booking
-
Cancellation, notice, extension
-
Become owner
-
Regulations
- Types of furnished or unfurnished rentals
- Decent housing
- Rent setting: renewal, capping and revision
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Change of use for furnished rentals
- Guarantor and Guarantee of Unpaid Rents
- Fighting discrimination when renting a property
-
Trust & Safety
-
Insurances
-
Taxation
Why use MorningCroissant
There are several benefits to going through MorningCroissant to rent a property or rent out your property.
One of the main points: we secure and facilitate the rental process between the owner and the tenant.
We collect the rents on an escrow account and pay them directly to the owners, which makes us the trusted third party between the tenant and the owner.
As a tenant, you pay all or part of the rental before your arrival on our escrow account. If there is ever a problem with the conformity of the rented property, you have the possibility of being reimbursed in full up to 24 hours after entering the premises. Learn more.
As an owner, when a rental request is sent to you, you are guaranteed to receive your rent even in the event of late payment or unpaid rent from the tenant thanks to our Unpaid Rent Guarantee (GLI) offered for each rental.
BENEFITS FOR TENANTS - Learn more
BENEFITS FOR OWNERS - Learn more
And finally, it's obvious, but it gets better when you say it: we do things right, in accordance with the regulations. Yes, we do:)
We are therefore holders of a professional card (CPI no. 7501 2018 000 025 383) allowing us for example:
Reporting suspicious messages
Never pay for your rental outside of MorningCroissant. If an owner asks you to pay for a rental outside of our online payment system or if you suspect that someone is sending you links to another website, contact us to report this message.
You can also report a conversation to us:
One of the main points: we secure and facilitate the rental process between the owner and the tenant.
We collect the rents on an escrow account and pay them directly to the owners, which makes us the trusted third party between the tenant and the owner.
As a tenant, you pay all or part of the rental before your arrival on our escrow account. If there is ever a problem with the conformity of the rented property, you have the possibility of being reimbursed in full up to 24 hours after entering the premises. Learn more.
As an owner, when a rental request is sent to you, you are guaranteed to receive your rent even in the event of late payment or unpaid rent from the tenant thanks to our Unpaid Rent Guarantee (GLI) offered for each rental.
BENEFITS FOR TENANTS - Learn more
- Access to 10,000+ furnished & unfurnished accommodation from 300€/month in 500+ cities
- Time saving: no need to visit the properties thanks to virtual tours, HD photos, videos and plans of the properties
- 100% online process: rental request, rental payment, documents (contracts, receipts)
- All types of terms: from one month to one year and more
- Tenant file processed online - no paper - and validated within 24 hours
- Automatic and secure payment of rents online by credit card or bank transfer
- Rents collected by MorningCroissant on an escrow account to avoid any risk of fraud
- Rental open to the largest number of people thanks to extensive eligibility and solvency criteria! Learn more
- Transparent process: no discrimination, files are processed and sent to owners in order of arrival
- Simplified online subscription process for your household insurance - Learn more
BENEFITS FOR OWNERS - Learn more
- Free marketing of your ad
- Rent estimate and shooting offered (depending on the characteristics of your accommodation)
- No exclusivity
- Tenant files verified by MorningCroissant and our insurance partner
- Collection and payment of rents managed by MorningCroissant on/from an escrow account
- Guaranteed rents
- Simplified rental management
- Minimal management fees of 4.5% including VAT only charged in the case of rental - Learn more
And finally, it's obvious, but it gets better when you say it: we do things right, in accordance with the regulations. Yes, we do:)
We are therefore holders of a professional card (CPI no. 7501 2018 000 025 383) allowing us for example:
- to collect the rents in an escrow account at Société Générale, separate from MorningCroissant's current account, which guarantees the proper management of these funds collected on behalf of third parties;
- to subscribe to a Financial Guarantee Fund, the ultimate guarantee for tenants and landlords;
- to guarantee rents while broadening eligibility and solvency criteria through innovative insurance products.
Reporting suspicious messages
Never pay for your rental outside of MorningCroissant. If an owner asks you to pay for a rental outside of our online payment system or if you suspect that someone is sending you links to another website, contact us to report this message.
You can also report a conversation to us:
- Go to the conversation containing the suspicious message
- In the conversation, click on the orange flag icon
- Select the reason you are reporting this conversation and click Submit
Was this article helpful?
Yes
No