Difference between an availability request and a rental request

When a potential tenant makes an avalability request, he/she is simply asking whether your property is available before renting it. If you reply favorably, there is a good chance this guest will send in a booking request afterwards. However, even if you accept, an avalability request is in no way a confirmed rental, and does not commit you to anything. The tenant has not paid and no contract has been drawn up yet.

 

If the tenant proceeds with the payment of the rental, you will receive a rental request. By accepting this rental request, you commit to welcoming the tenants and you cannot cancel without a valid reason because a rental contract has been drawn up and must be respected by both parties.