-
Taxation
-
How it works
-
About
-
Covid-19
-
Accommodation
-
Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptance of a rental request: process and confirmation
- Acceptation of rental request by owners
- E-signature of the rental contract
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant service fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
- CAF and APL applications
-
Payment
- Monthly or upfront payment of the rental
- Secured payment on MorningCroissant
- Payment authorization
- Payment of rent and billing
- The owner refuses my rental request after payment
- Failure to pay online for a rental
- Countries accepted for the origin of payments
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
-
After a booking
- What to do after a rental request?
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
-
Cancellation, notice, extension
-
Regulations
-
Insurances
-
Accommodation
- How to list a property online
- The address of my accommodation is not recognized at the time the listing is being created
- Delay between the creation of an ad and its publication on MorningCroissant
- How to edit my listing
- How to make an accommodation listing more attractive
- How to improve the ranking and visibility of your listing on MorningCroissant
- Minimum and recommended number of photos for an accommodation listing
- How to add a virtual tour or video of my property to my listing
- How to make a video of my accommodation
- Editing the rent
- How to set the right rent level
- What charges should be included in the rent?
- Which method of payment of recoverable expenses should I choose?
- Requesting a security deposit
- Choose the duration of your rental
- Enter a period of unavailability
- Difference between "all the time" "occasionally" available accommodation
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
-
Booking
- Respond to a tenant's availability request
- How to send a message to the tenant
- Communication of my contact details to the tenant
- Difference between an availability request and a rental request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- A potential tenant wants to see my apartment before renting it
- How to complete and sign the rental contract
- Prepare for entry: contract, security deposit and inventory of fixtures
- Differences between medium and long term rentals in France
-
Payment
-
After a booking
-
Cancellation, notice, extension
-
Become owner
-
Regulations
- Types of furnished or unfurnished rentals
- Decent housing
- Rent setting: renewal, capping and revision
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Change of use for furnished rentals
- Guarantor and Guarantee of Unpaid Rents
- Fighting discrimination when renting a property
-
Trust & Safety
-
Insurances
-
Taxation
Fighting discrimination when renting a property
The owner-lessor of a property has the right to choose his tenant among several candidates. On the other hand, he/she must be careful with his/her selection criteria to avoid any risk of discrimination.
Discrimination is acting or behaving in such a way that one disadvantages certain people by treating them differently because of their origin, their sex, their handicap, ...
In the case of a rental, it is forbidden to refuse a tenant on the basis of certain criteria considered as discriminatory (national or ethnic origin, physical appearance, sex, age, sexual orientation, etc.). ..).
If a tenant feels that he/she has been discriminated against, he/she may file a complaint against the owner.
A - Authorized selection criteria
To select a tenant amongst others, the owner has the right to rely on objective criteria having to do with the tenant's financial situation.
Examples: income level, presence of a guarantor, professional situation (permanent or fixed-term contract).
B - Discriminatory Selection Criteria
The following criteria may not be used in the selection of a tenant applicant and are considered discriminatory:
C - Penalties
In case of discrimination, the owner-lessor incurs a penalty of up to:
D - Fight against discrimination on MorningCroissant
We take this topic very seriously and to heart, both to protect tenants and owners (see sanctions above).
Our processes are built to avoid the risk of discrimination.
For example, tenants' applications are handled & checked by order of arrival: 1st complete application received, 1st application checked.
Besides, the principle of non-discrimination is written into our terms of use (article 5.1) and into the management mandate signed by owners registered on our platform.
Source Service-public.fr
https://www.service-public.fr/particuliers/vosdroits/F14750
Discrimination is acting or behaving in such a way that one disadvantages certain people by treating them differently because of their origin, their sex, their handicap, ...
In the case of a rental, it is forbidden to refuse a tenant on the basis of certain criteria considered as discriminatory (national or ethnic origin, physical appearance, sex, age, sexual orientation, etc.). ..).
If a tenant feels that he/she has been discriminated against, he/she may file a complaint against the owner.
A - Authorized selection criteria
To select a tenant amongst others, the owner has the right to rely on objective criteria having to do with the tenant's financial situation.
Examples: income level, presence of a guarantor, professional situation (permanent or fixed-term contract).
B - Discriminatory Selection Criteria
The following criteria may not be used in the selection of a tenant applicant and are considered discriminatory:
- Age
- Physical appearance
- Genetic characteristics
- Banking status
- Health status
- Pregnancy
- Disability
- Gender identity
- Spoken language (ability to speak in a language other than French)
- Place of residence
- Morals
- Name
- Philosophical views
- Political views
- Gender orientation
- Origin
- Particular vulnerability related to economic status
- Loss of autonomy
- Pretended race, ethnicity, nationality : belonging or not belonging
- Religion: belief or belonging or not belonging
- Gender
- Family status
- Unionism
C - Penalties
In case of discrimination, the owner-lessor incurs a penalty of up to:
- 3 years of imprisonment,
- and 45,000 € fine.
D - Fight against discrimination on MorningCroissant
We take this topic very seriously and to heart, both to protect tenants and owners (see sanctions above).
Our processes are built to avoid the risk of discrimination.
For example, tenants' applications are handled & checked by order of arrival: 1st complete application received, 1st application checked.
Besides, the principle of non-discrimination is written into our terms of use (article 5.1) and into the management mandate signed by owners registered on our platform.
Source Service-public.fr
https://www.service-public.fr/particuliers/vosdroits/F14750
Was this article helpful?
Yes
No