Procedure in the event of a problem with the accommodation when entering the premises

After your arrival, you have a 24-hour period in which you can contact MorningCroissant about any problems with your property. To do this just email us at support@morningcroissant.com and let us know what the problem is. If you want to leave the property and MorningCroissant has validated the proof of your complaint, (for example any photos or a written statement from the owner that confirms your claim), you will be fully reimbursed for your rental and the MorningCroissant team will do everything they can to find you another place to stay (though we can’t guarantee this will be possible).